A medical necessity letter is “[the] authoritative voice of a psychiatrist [or other clinician], backed by the law, [that] can push insurance companies to do the right thing.” So wrote Mark Moran in the Psychiatric News article “Medical-Necessity Letters Written By Psychiatrists Can Be Decisive.”
The template letter provided here documents the medically necessary treatment plan and approach to patient care. This letter can be prepared by the clinician, saved in the patient’s file, and sent to an insurer in response to their questioning the treatment frequency and/or session duration.
As reported by ProPublica in November 2024), therapists may encounter an insurance “company representative with the Orwellian title ‘care advocate’ [who] would call and grill them about why they’d seen a patient twice a week or weekly for six months.”
Professional guidelines and expert consensus support the value of therapy with frequency and duration suited to supporting a patient towards recovery and maintenance of day-to-day functioning:
“In my work with a young adult who presented complex co-morbidity, I soon recognized that the insurance support available for residential care or intensive outpatient treatment would be insufficient. She and her family were facing yet again another round of protracted battles to eke out meager payments, if any at all. My patient and her family had plenty on their plate and dealing with their insurer was surely more than they needed at that time.
“After receiving the anticipated and unwarranted denial deeming her care “not medically necessary” treatment, I knew that the insurer could not have the last word. My patient, and others like her, deserved better.
“I documented my clinical assessment using the template medical necessity letter provided in a Journal of Psychiatric Practice article authored by Joe Feldman (president of Cover My Mental Health), Dr. Eric Plakun (Medical Director and CEO at Austen Riggs Center) and Mark DeBofsky (litigator and expert in health insurance at DeBofsky Law).
“That medical necessity letter made all the difference for my patient, her family, and for me as the clinician responsible for his care. The insurer reversed their unsubstantiated denial, approving the required care, and relieved the family of an unnecessary burden.”
Michael Groat, PhD
Licensed Psychologist
Linder Center of HOPE
Cover My Mental Health NFP provides education and guidance with respect to dealing with denied health insurance claims and other obstacles to receiving mental health care. Cover My Mental Health does not provide legal services or legal advice with respect to those or any other matters. Each individual should review his/her/their insurance policy or plan document thoroughly. Questions and concerns about legal rights and obligations under such plans, policies or applicable law should be directed to a qualified attorney who can provide counsel on alternative steps to ensure all benefits to which an insured is entitled are timely provided.
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